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A security receptionist is the person in charge of an entrance and is responsible for the signing in of visitors and ensuring the premises are secure. A security receptionist patrols the premises, takes phone calls, operates surveillance, and contacts the emergency departments in case of emergencies.
Hearing the term “concierge” may bring to mind hotels. The term “front desk” may make you think of a doctor’s office. But office buildings and apartment buildings are actually the places that most often make use of concierge/front desk security agents who keep watch over the comings and goings of building occupants and activities throughout the premises.
Concierge security officers are a special breed of professional who provide both security and hospitality services. The officers are responsible for delivering a high level of customer service for guests of whichever facility they are stationed at, while also providing protection for the occupants of the building and safeguarding the property. Your office building, apartment building, or otherwise is in good hands with the assistance of a highly trained concierge/front desk security agent.
Concierge Security is our area of expertise.
INFINITE INTELLIGENCE SECURITY distinctively covers the operations of the front desk, concierge, and doormen services. These exclusive services allow us to provide to our following customers’ miscellaneous lifestyle service’s needs.
We offer our clients a prospect to advance service operations while realizing additional economies of scale.
INFINITE INTELLIGENCE SECURITY provides its customers with an inimitable service that creates peace of mind and luxury. Whether it be travel, music, art, commercial, residential, high rises, food, drink, hotels, retail, clubs, spas, restaurants, tickets, or – most particularly – service, INFINITE INTELLIGENCE Concierge/Security Service is your passport to the very best of the services in its kind.
INFINITE INTELLIGENCE SECURITY staff are well skilled in hospitality and customer service. All our Concierge staff hold a Certificate 3 or Certificate 4 in Security. Adding hospitality training to our concierge guards’ skill set means they comprehend the vital customer interaction role they undertake.
To ensure service standards are always retained, it is mandatory for the concierge security to be assured in all affairs of your site’s policies events. We conduct random spot assessments to ensure our staff remains exceptional.
Our individual dedicated and corporate support delivers clients with excellence in management service. With our knowledge and contacts in diligence, we always find an enhanced way to make uptight lives trouble-free and more pleasant.
Concierge, doormen, and front desk services are in very high demand and have experienced significant growth over the years. INFINITE INTELLIGENCE SECURITY has been successfully able to meet all demands efficiently and cost-effectively. Our dedication to customer service, hospitality, and productivity is what distinguishes our services from that of our adversaries.
The concierge officers are tasked with a wide range of duties that makes their job a very detailed and important one, giving peace of mind to the people in the building they guard. Duties can include:
Front desk security guards manage a great number of tasks at one time and are often responsible for monitoring a large amount of territory. Efficiency, patience, and an ability to multitask are all necessary skills for a concierge/front desk security guard.
Concierge security guards are often the people who take the brunt of abuse from site visitors, particularly those who are deemed unwelcome. The guards enforce the rules of who can and cannot enter the premises, and this can lead to plenty of ill feelings and, potentially, bad behavior or retaliation by the rejected visitor or guest. Front desk security guards are carefully trained to handle all manner of threats to your facility so that the residents, visitors, or guests always remain safe and secure.
From roving patrols to standing or static post security, from special event management to pedestrian and traffic support, concierge/front desk security guards have experience with personal safety escorting, custodial transfers, process serving, keeping the peace, and investigating suspicious situations.
Your concierge security guard may be outfitted in a suit and tie rather than a typical guard uniform, but this does not alter his or her duties in any way. Given the nature of your business, a visitor’s first impression is likely to be better when the person greeting them is not completely imposing. Or perhaps you absolutely want to instill in all visitors or residents that your concierge security guard means business, and a professional officer uniform is desired. First, it’s important to know the message you want to send through your front desk representative and go from there.
There are many places that use concierge/front desk security guards, including:
Whatever your area of business, no matter how big or small, a concierge/front desk security guard’s position will be customized to serve your facility’s unique needs. The mere presence of a 24/7 guard automatically gives your building an extra level of security, warning thieves and vandals that trouble will not be tolerated at any time of day or night.
Being able to offer an extra level of safety to the people who come and go through your building is also an incredible opportunity made possible by concierge officers. Discuss your facility’s layout and your needs and concerns for the present and future of your business. Contact INFINITE INTELLIGENCE SECURITY today at 571-337-1043.
